The City of Lethbridge has conducted a community survey every three years since 2005. The survey focuses on understanding citizens’ opinions towards local issues, their quality of life, municipal services and City priorities.
The 2014 survey was conducted in May, 2014. The results were presented to City Council on August 18, 2014.
To see past results of the City of Lethbridge Citizen Satisfaction Surveys, please click on the links below.
2011 Lethbridge Citizen Satisfaction Survey Results
2008 Lethbridge Citizen Satisfaction Survey - Full Report
2005 Lethbridge Citizen Satisfaction Survey - Topline Report
The City of Lethbridge has also conducted other types of surveys, such as the Waste and Recycling Survey.
Frequently Asked Questions
Who decides what questions to ask?
Our surveys are developed with the advice of a professional polling company. In the case of the 2014 survey, Ipsos Reid was hired to conduct the survey.
How many people are surveyed?
Most City of Lethbridge surveys use a sample size of 400. 400 is large enough to have confidence that the results would be similar if we had asked the entire community.
Are the results reliable?
The results are reliable. A survey can only be considered reliable if the sample is representative of the community. A representative sample is achieved by randomly selecting the participants. A random sample of 400 is sufficient to have confidence the survey is reliable.
Are cell phones be included in the survey?
Yes. Both cell phones and land lines are included.
Who will be calling?
Ipsos Reid has two major call centres in Canada. Most calls will be coming from their Winnipeg call centre, and some may come from their call centre in Montreal.