survey-image.jpgThe City of Lethbridge has conducted a community survey every three years since 2005.  The survey focuses on understanding citizens’ opinions towards local issues, their quality of life, municipal services and City priorities.

The 2014 survey will be conducted between May 22 and June 8.



To see past results of the City of Lethbridge Citizen Satisfaction Surveys, please click on the links below.

2011 Lethbridge Citizen Satisfaction Survey Results

2008 Lethbridge Citizen Satisfaction Survey - Full Report

2005 Lethbridge Citizen Satisfaction Survey - Topline Report 

 The has also conducted other types of surveys, such as the Waste and Recycling survey.

Frequently Asked Questions

Who decides what questions to ask?
The questionnaire is developed with the advice of a professional polling company.  In the case of the 2014 survey, Ipsos Reid has been hired to conduct the survey.
How many people are surveyed?
Most City of Lethbridge surveys use a sample size of 400.  400 is large enough to have confidence that the results would be similar if we had asked the entire community.  
Are the results reliable? 
The results are reliable.  A survey can only be considered reliable if the sample is representative of the community.  A representative sample is achieved by randomly selecting the participants.    A random sample of 400 is sufficient to have confidence the survey is reliable.  
Will Cell phones be included in the survey?
Yes.  Both cell phones and land lines will be included.
Who will be calling?
Ipsos Reid has two major call centres in Canada.  Most calls will be coming from thier Winnepeg call centre, and some may come from their call centre in Montreal.
For more information contact Graeme Woods at or 403-320-3198.