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Contact Us

For Emergency Contact/Power Outages

403 320 3940 - 24 hours electric trouble line
 

For billing inquiries please contact: 

The City of Lethbridge
910 - 4th Avenue South
Lethbridge, AB
T1J 0P6
403 320 3111
Fax - 403 329 7359
   
Customer Service Centre hours
Monday to Friday - 8 a.m. to 4:30 p.m.
Weekends and Statutory Holidays – Closed
 

Find a Retailer​

Utilities Consumer Advocate
www.UCAhelps.gov.ab.ca


Contact Information 

Call 403 320 3940 for:

  • All emergency inquires
  • Power Outages​  
  • Electrician Requested Disconnect/Reconnect​
  • Downed Power Lines​
  • Damaged Transformers (green boxes)​
  • Tree Trimming around power lines​

Call 403 320 3850 or email publicoperations@lethbridge.ca for:

  • Street Light Outages 
  • Traffic Light Outages​
  • Damaged street lights

Alberta One Call 800 242 3447​ for:

  • Line Locations - Call before you dig

Burns Hill (Distribution Manager)​ 403 320-4886​  electricdesign@lethbridge.ca​ for:

  • Commercial Servicing​
  • Residential Service changes (OH to UG)​

403 320 4182​ for:

  • Service fees for new residential​ service

403 320 4057​ for:

  • DT Rate Information​
  • Retailer Information 

The Electric Manager is Stewart Purkis​ 403 320 4166​