Registration & Eligibility

Eligible clients must register before they can being booking trip on ACCESS-A-Ride.  The registration is in two parts - a personal information application and a medical assessment that must be completed by a physician, occupational therapist or physical therapist. 

There is no registration fee, but you must meet the eligibility requirements and you are responsible for any charges incurred at your doctor's office if they do charge to fill out your registration form. 

When you call to register, the following process takes place:

  • An application form is mailed or faxed to you it be filled out.  It is also available below.
  • The form must be filled out legibly, completed in full and signed by a qualified health care practitioner and returned to the ACCESS-A-Ride office.
  • Once the application is received in full, it will be processed within two weeks.
  • Once a decision is made, a letter will be mailed to the applicant.  If approved, a registration number will be issued and included in the letter.  If declined, the reasons outlining the decision will be provided in the letter.

If your registration is denied by ACCESS-A-Ride, you may appeal this decision to the Accessible Advocacy Committee.  To request a formal review, please send a letter to the:

Chairman of the Accessible Advocacy Committee
619 - 4 Ave N
Lethbridge, AB   T1H 0K4

 

Demand vs. Subscription Trips

A demand trip is a booking that is taken for things such as medical appointments, errands, events/activities or visiting.  They are taken up to 7 days in advance and are on a first come-first served availability. 

If you take the same trip daily for a minimum of 4 weeks for dialysis, work, post-secondary education or medical therapy, a subscription trip may be booked for you based on service availability.  If you would like to apply for a subscription trip, please fill out the Subscription Request Form below.  You must first be a registered client to apply for a subscription trip.

Please note that subscription trips are provided only if there is available service and are automatically cancelled on holidays.  If you require a subscription trip on a holidays, a regular booking will have to be made.

 

Forms & Guides

You will require Adobe Acrobat Reader to view the following.  Please contact us if you have any problems.

AccessARideUserBrochureJune2010.pdfAccess-A-Ride User Guide

AARRegistrationJune2011.pdfAccess-A-Ride Registration Form

Subscription Request Form_online.pdfAccess-A-Ride Subscription Request Form

AAR Visitor Registration June 2010.pdfAccess-A-Ride Visitor Registration Form