The City of Lethbridge has regularly conducted a community survey since 2005. The survey focuses on understanding citizens’ opinions towards local issues, their quality of life, municipal services and City priorities.
The 2020 survey is currently underway and will be conducted until September 2020. The results will be presented to City Council and accessible on this website in October.
Here are the results from previous City of Lethbridge Citizen Satisfaction Surveys:
The City of Lethbridge has also conducted other types of surveys, such as:
Frequently Asked Questions
Who decides what questions to ask?
Our surveys are developed with the advice of a professional polling company. In the case of the 2014 survey, Ipsos Reid was hired to conduct the survey.
How many people are surveyed?
Most City of Lethbridge surveys use a sample size of 400. 400 is large enough to have confidence that the results would be similar if we had asked the entire community. For some surveys there may be a desire to have a larger sample size.
Are the results reliable?
The results are reliable. A survey can only be considered reliable if the sample is representative of the community. A representative sample is achieved by randomly selecting the participants. A random sample of 400 is sufficient to have confidence the survey is reliable.
Are cell phones be included in the survey?
Yes. Both cell phones and land lines are included.
Who will be calling?
The City of Lethbridge hires 3rd party companies to conduct our survey. This means that calls may be coming from other jurisdictions other than Lethbridge.