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Update on COVID-19 - March 17

​As the City continues to take additional steps to limit the spread of COVID-19, the Government of Alberta has released new public health measures to limit the time Albertans spend in large crowds and crowed spaces. Effective today:

    • all events over 50 people are to be cancelled
    • no attendance at rec centres, casinos, bingo halls, bars, theatres and other facilities
    • sit-down restaurants can remain open at lower capacity

More information on these changes is available at

We know St. Patrick's Day is usually a day to get together with friends but we urge all residents to avoid social gathers at this time.

Access-A-Ride Essential Travel Only
Access-A-Ride services will be limited to essential travel only. Essential travel includes things like trips for food, required supplies, medical appointments or getting to work. It does not include social outings.

In order to properly triage essential travel, online booking has been disabled and Access-A-Ride trips must be booked via telephone at 403-329-6464. This change will remain in effect until further notice. Thank you for your patience and understanding as we work to protect the health and safety of our clients and staff.

Animal Shelter Visitor Limitation
We are taking precautionary measures to limit the number of people coming and going at the animal shelter.

  • Volunteer programs and general public access to the facility will be suspended for an initial period of two weeks from today. After this time, we will reevaluate the situation.
  • To ensure lost pets may be returned home and adoptions are able to continue, individuals are asked to contact the shelter at 403-320-4099 ahead of time and arrange a time to pick up their pet or view and socialize with perspective dogs and cats they may be looking to adopt.
  • Have a stray dog or cat to bring in? Please contact the animal shelter prior to attending.  

We believe this will limit the traffic through the shelter while allowing staff to stay on top of animal health care and sanitization procedures for the time being. Thank you to those who volunteer at the shelter for all their efforts and we look forward to welcoming you back once normal operations resume.

Use Online Services
The City of Lethbridge offers many online services that may help you avoid a trip to City Hall or other in-person interactions. To find a full list of online payments and services visit:  You can also submit claims online.

Parking downtown? Consider using the online Way to Park app rather than the kiosk key pads. If you do use the kiosk, be sure to practice good hand hygiene before and after touching these or any other surface that is touched by the public.

Reminders for Residents

  • Social distancing. Please follow the recommendations from health authorities (
  • Be cautious. In this difficult time, we have heard rumors of individuals who are taking advantage of the current situation and prey on the public's fears. The Canadian Red Cross is warning of a fraudulent offer for face masks that is circulating by text, email and on social media. This is not a valid offer and the Red Cross advises anyone who receives this message to delete it immediately.
  • Info for parents. Alberta's Chief Medical Officer of Health has a few tips for Alberta parents today. Parents should:
    • take precautions and limit the number of playdates to reduce the chances of community transfer
    • encourage children, caregivers, and visitors to wash hands frequently
    • limit the exposure of grandparents and senior caregivers to children who have any signs of illness. Older Albertans are at an increased risk of having complications from COVID-19.
  • Stay well YQL. We know this is a stressful time for all residents as we navigate the unknown. Take care of each other and reach out for help if you need it. Alberta Health Services has created a website that might help. Check out Help In Tough Times for resources.

In order to protect our residents and staff, the City of Lethbridge is committed to continuing with all necessary measures to limit the transmission of COVID-19. Please follow our social media feeds and visit for regular updates.

For general inquiries contact: