News Centre

From the comfort of home, residents can run a range of errands including paying for parking fines, renewing dog licenses, scheduling building permit inspections, renew business licenses, or check their utilities usage and payments.

• For a full list of our online service and payment options head to lethbridge.ca/onlineservices.
  
  
• To submit a service request to the City online, visit our 311 Portal.
  You can also call 311 during business hours, Monday to Friday, 8 a.m. to 4:30 p.m.
  

Changes to Transit Service

Starting Wednesday, April 8, Lethbridge Transit will suspend its current routing model and transition to ride by reservation for essential travel only. Read the full release

• Anyone requiring transit for essential travel including getting groceries or medications, attending medical appointments or going to and from work, can do so by reserving a ride through Lethbridge Transit. 
  
  
• Reservations can be made online at www.lethbridge.ca/reserve-a-ride or by calling 403-359-6558.
  
  
• Both online and phone reservations will need to be made before 4:30 p.m. the day prior to the planned trip. This reservation will identify the time and bus stop location the rider will be picked up at and dropped off at. 
  
• This reserve a ride system will not provide door-to-door service 
  
  
• Anyone looking to take transit on Wednesday, April 8 should ensure they have reserved their ride before 4:30 p.m. on Tuesday, April 7. 
  
  
• Reserve a ride service will operate Monday to Friday: 6:00 a.m. to 11:30 p.m., Saturday: 7:00 a.m. to 11:30 p.m., Sunday and holidays: 8:00 a.m. to 7:00 p.m.
  
  

• Anyone needing to use Transit is now asked to load at the back of the bus and riders will not be required to pay a fare. 

• Anyone with special mobility or accessibility needs will still be allowed to access the bus from the front entrance in order to use the ramp.​

• Access-A-Ride Screening: Access-A-Ride booking agents and operators have implemented health screening questions before scheduling any pick-ups to ensure the safety of all drivers and passengers and prevent the transmission of COVID-19. 

Closure of Playgrounds and Park Amenities

The following Parks Amenities are closed until further notice:

• playground equipment
  
• benches
  
• picnic shelters
  
• picnic tables
  
• fire pits
  
• washrooms
  
• fitness equipment
  
• skateboard parks
  

Closures and Limits for Waste & Recycling

• Free Saturday drop-off program has been temporarily suspended and the Waste and Recycling Centre  is now closed on Saturdays. 

• The site will be accepting essential loads Mon-Fri maintaining the winter hours of 7 a.m. to 5 p.m. rather than moving to the extended summer hours April 1, as is normal practice.

• The opening of the City's seasonal Yard Waste Sites has been delayed until May 1 - and possibly longer depending on recommendations from the Government of Alberta

• The City's Large Item Service (LIS) is still available to residents but pick-ups of large Freon/metal items like refrigerators and freezer has been suspended.
  

• Environment Lethbridge's Reuse Rendezvous, a popular bi-annual free-cycling event has been canceled to prevent the transmission of COVID-19. 
  

Closure of City Hall and City Facilities

• All City facilities, including City Hall, Fire Stations, Lethbridge Transit, all recreation and culture facilities (pools, arenas, Lethbridge Public Library branches, Galt Museum and the Helen Schuler Nature Centre) are closed to the public until further notice.
  

  
  
• Lethbridge Police Service have closed public access to their building until further notice
  
  
• Lethbridge Animal Shelter is closed to public access until further notice