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COVID-19 Relaunch in Lethbridge



Frequently Asked Questions about Face Coverings


Accordion Answer
  

On Monday, July 28, City Council decided:

  1. Face coverings will be mandatory on Lethbridge Transit starting Aug 4.
  2. Face coverings will be mandatory in City of Lethbridge facilities Aug 7.
  3. Temporary Mandatory Mask Bylaw as an additional step to help protect our community starting Aug. 24
What decisions has City Council made to make face coverings mandatory in Lethbridge?
  • Lethbridge Transit – August 4

  • City Facilities – August 7

  • City-wide – August 24


When will this go into effect?

The wearing of face coverings is an additional way in which we can protect the health and wellbeing of our community. By keeping our COVID-19 cases low, we can keep our businesses open and our economy moving forward. As kids return to school and the cold weather heads our way, we'll see more people together indoors. Wearing a face covering will help us limit any transmission of COVID 19. It's important that we remain vigilant to protect against a second wave. 

Why now?
  • City Hall
  • Galt Museum
  • Fort Whoop Up
  • Helen Schuler Nature Centre
  • Lethbridge Regional Park 'n' Ride Transit Terminal
  • Lethbridge Airport Terminal
  • Lethbridge Public Library (Downtown and Crossings branches) 
  • Ice arenas
  • Cemetery office

In addition, the City is working with the facility operators in other City owned buildings to align with this direction. This includes locations such as swimming pools, Casa, Lethbridge Animal Shelter, Multicultural Centre and the Cor Van Raay YMCA. 



What facilities are including in “City Facilities”?

​Anyone engaged in aquatic activities or physical exercise is exempt from wearing a face covering during the activity. 

Face coverings are required to be worn in all public areas of the pool facility.

Do I need to wear a face covering in the pool?

​The motions passed by council are specific to indoor spaces however, as per the Alberta Government’s recommendations, masks should be worn at any time that social distancing cannot be maintained. 

Does this include outdoor spaces?

The City of Lethbridge has a limited supply of disposable masks that will be available on buses and at City facilities if required but residents are asked to bring their own personal face covering with them if at all possible. 

Will the City provide masks?
Some mask exemptions will be allowed, including:
  • Children under 2 

  • People with underlying medical conditions or disabilities that prevent them from safely wearing a face covering and those who cannot wear or remove one without assistance

  • People eating or drinking inside public spaces that offer food or beverages

  • People who are exercising or engaging in athletic activities

  • Caregivers or those accompanying someone with a disability 

  • People who need to temporarily remove their face covering to provide or receive a service  

What mask exemptions will be made?

Our primary focus with the Temporary Mandatory Face Covering Bylaw is to educate residents on the importance of wearing face coverings in indoor public spaces and public vehicles, rather than enforcement.

There may be reasons why someone might be exempt from wearing a mask and that is OK. In times of crisis, we have to be understanding and non-judgmental. It's about taking responsibility for your own actions and wearing a mask unless you are unable to do so. By doing the right thing, you will help businesses stay open and help prevent a potential resurgence of COVID-19.

We also understand this issue has created differing opinions in our community and encourage our citizens to be respectful of one another's viewpoints.

Transit Drivers will ask all riders to wear a mask and provide masks if they have not brought one with them. 

For the safety of the drivers and riders, anyone refusing to wear a mask will be addressed by a Transit supervisor at a subsequent stop. 


How will this be enforced?

​City-wide mandatory masking would introduce a temporary bylaw to expand required masking from the current Lethbridge Transit and City of Lethbridge facilities to also include public indoor spaces like malls, grocery stores, retail businesses and churches.

What does city-wide mandatory masking mean?

The World Health Organization (WHO), Chief Public Health Officer of Canada and the Chief Medical Officer of Health for Alberta continue to strongly recommend the wearing of face coverings to limit the spread of COVID-19 where physical distancing cannot be maintained.

This video from Alberta Health Services explains how masks help limit the spread: 
https://www.youtube.com/watch?v=d6hzxeMYA4w




How does a mask protect us against COVID-19?

​Yes. All City staff must wear a face covering if they are working in public spaces without protective barriers and/or in areas where social distancing can’t be maintained.


Will City staff be wearing masks?

COVID-19 Restrictions

City Hall Services

Service
​Status update
​Information
Cashiers
 ​Open with Restrictions


1st floor of City Hall for in-person payments. 

Physical distancing and visitor numbers are still restricted due to public health orders.


Residents are still encouraged to make online and telephone inquiries rather than visit City Hall. 

Call 311 to discuss payment options or visit the Accounts Payable and Receivable page for more information.
Tax and Assessment
 ​Open with Restrictions


1st floor of City Hall for in-person payments. 

Physical distancing and visitor numbers are still restricted due to public health orders.

Residents are still encouraged to make online and telephone inquiries rather than visit City Hall.

Call 311 to discuss payment options or learn more here.

Council Meetings
Open with restrictions

You can participate in public meetings and hearings by:

  • Watching a live webcast

  • Coming in-person and using physical distancing. Limited numbers in Council Chambers to follow public health guidelines.



Facility and Outdoor Space Bookings

Booking
​Status update
​Information
Picnic Shelters
Bookings available by phone only
Call 311 during business hours.
Open Sports Fields
Open with restrictions

Open fields are available for drop-in
​Fenced Sports Fields
Some fields open with restrictions



Gymnasiums
 Closed

Dates to be announced.
​Arenas

Bookings for organizations or established groups only



What's Open:
- ATB Centre
- Nicholas Sheran Arena
- Logan Boulet Arena


Tentative re-open dates:

September 21 – Labor Club Ice Centre

September 25 – Civic Ice Centre

September 26 – Henderson Ice Centre 


​Yates & Sterndale Theatres
No ticket sales or 
performances
​Dates to be announced.

Indoor Recreation

Services offered at
​Status update
​Information
​Arenas

Bookings for organizations or established groups only 

What's Open:
- ATB Centre
- Nicholas Sheran Arena
- Logan Boulet Arena


Tentative re-open dates:

September 21 – Labor Club Ice Centre

September 25 – Civic Ice Centre

September 26 – Henderson Ice Centre 
​Indoor Pools, Fitness and Leisure Centres
Operated by Recreation Excellence
  • Fritz Sick
  • Nicholas Sheran



 Closed


Re-opening plans are being developed for Fritz Sick and Nicholas Sheran pool.





Open with restrictions




Stan Siwik Pool
Hot tub remains closed

Advance booking required. All visitors must come in swimming clothes as change rooms remain closed.

Leisure Centre
Operated by YMCA
  • Cor Van Raay YMCA
 ​Open

​> Visit the YMCA for more information.


Lethbridge Transit

Services offered
​Status update
​Information
Transit
 ​Open

> Mandatory Face Coverings

Access-a-Ride
 ​Open


> Mandatory Face Coverings


Helen Schuler Nature Centre

Service
​Status update
​Information
Facility
 ​Open

Visit www.lethbridge.ca/hsnc for details.

​​Wednesday through Sunday from 10 a.m. - 4 p.m.
(closed Mondays and Tuesdays)

You can schedule your preferred time to visit using our online booking option

​Programming
Online


Self-guided outdoor activities
​Online options available at www.lethbridge.ca/hsnc

Locations of activities available on the HSNC Facebook Page



Parks and Outdoor Spaces 

Service
​Status update
Parks and park benches/picnic tables
 ​Open
Playgrounds & outdoor fitness equipment
 Open

​Public bathrooms
 Open

​Disc Golf
 ​Open
​Fenced dog enclosure at Peenaquim park
 ​Open
​Riverstone Dog Park
 Open

​Tennis Club
 ​Open
​Skate Parks & Mountain Bike Park
 ​Open
​Horseshoe Pits & Lawn Bowling
 ​Open​
​Community Gardens
 ​Open
​Outdoor courts for recreational use
 ​Open


Waste & Recycling

Service
​Status update
​Information
Waste and Recycling Centre
 ​Open
Open Monday to Saturday,
7 a.m. to 7 p.m.

Free Saturday program has resumed.
Residential Yard Waste Sites
 Open

Open 7 days a week, 
9 a.m. to 7 p.m.


Other Facilities:

If you do not see a City service or facility listed, please call 311 during business hours for more information. This list does not include the status of local businesses or services.

COVID-19 Resources

  
Accordion Answer
  

From the comfort of home, residents can run a range of errands including paying for parking fines, renewing dog licenses, scheduling building permit inspections, renew business licenses, or check their utilities usage and payments.

  • For a full list of our online service and payment options head to lethbridge.ca/onlineservices.

  • To submit a service request to the City online, visit our 311 Portal.
    You can also call 311 during business hours, Monday to Friday, 8 a.m. to 4:30 p.m.


  
  

The Emergency Management Act was amended on March 20 in the Alberta Legislature to allow local and provincial states of emergency to exist at the same time, helping communities and the province effectively respond to disasters.

The amendments provide clarity and improve the coordination of local and provincial response efforts in the event of emergencies and disasters, including wildfires, floods and pandemics.

Additional amendments were made on April 7, 2020 to address concerns and suggestions raised by Alberta municipalities and will help the province effectively respond to the COVID-19 pandemic.

The additional amendments include:

  • Providing clear language that it is an offence to be non-compliant with orders made under states of local or provincial emergency;
  • Clarifying that the minister has the power to modify a state of emergency without terminating it;
  • Clarifying that a provincially declared state of emergency can be for a pandemic in general, and not just for pandemic influenza.

Official State of Local Emergency - March 18, 2020
Renewal of Declaration of a State of Local Emergency - March 25, 2020
Renewal of Declaration of a State of Local Emergency - April 1, 2020
Renewal of Declaration of a State of Local Emergency - April 8, 2020

Renewal of Declaration of a State of Local Emergency - April 15, 2020

Renewal of Declaration of a State of Local Emergency - April 22, 2020 

Renewal of Declaration of a State of Local Emergency - April 29, 2020

Renewal of Declaration of a State of Local Emergency - May 6, 2020

Renewal of Declaration of a State of Local Emergency - May 13, 2020

Termination of State of Local Emergency - June 18, 2020



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