As with each stage of our relaunch, we know the community has many questions. We are working hard to get resources in place and work with the organizations that operate many of our facilities to see what is feasible going forward. We will provide more information to our community as soon as we have that available.
If you do not see a City service or facility listed, please call 311 during business hours for more information. This list does not include the status of local businesses or services.
1st floor of City Hall or Yates Theatre for in-person payments.
Physical distancing and visitor numbers are still restricted due to public health orders.
Residents are still encouraged to make online and telephone inquiries rather than visit City Hall.
Call 311 to discuss payment options or
learn more here.
You can participate in public meetings and hearings by:
Watching a live webcast
Coming in-person and using physical distancing. Limited numbers in Council Chambers to follow public health guidelines.
Nicholas Sheran Arena –
Target dates:ATB Centre (both ice surfaces) – July 11
Nicholas Sheran Arena
– August 8
Target dates:Stan Siwik Pool – July 11; hot tub will remain closedHenderson Pool - July 19Fritz Sick and Nicholas Sheran pool are not scheduled to re-open at this time.
Washrooms open 10 a.m. - 6:30 p.m.
The current routing model is suspended.
Please note the available ride by reservation booking options.
> Frequently Asked Questions
Wednesday through Sunday from 10 a.m. - 4 p.m.
(closed Mondays and Tuesdays)
News Centre | All Video Updates
From the comfort of home, residents can run a range of errands including paying for parking fines, renewing dog licenses, scheduling building permit inspections, renew business licenses, or check their utilities usage and payments.
City Council eliminates property tax rate increase for 2020
Changes to 2020 property tax penalty dates to help property owners through COVID-19
The Emergency Management Act was amended on March 20 in the Alberta Legislature to allow local and provincial states of emergency to exist at the same time, helping communities and the province effectively respond to disasters.
The amendments provide clarity and improve the coordination of local and provincial response efforts in the event of emergencies and disasters, including wildfires, floods and pandemics.
Additional amendments were made on April 7, 2020 to address concerns and suggestions raised by Alberta municipalities and will help the province effectively respond to the COVID-19 pandemic.
The additional amendments include:
Official State of Local Emergency - March 18, 2020Renewal of Declaration of a State of Local Emergency - March 25, 2020Renewal of Declaration of a State of Local Emergency - April 1, 2020Renewal of Declaration of a State of Local Emergency - April 8, 2020
Renewal of Declaration of a State of Local Emergency - April 15, 2020
Renewal of Declaration of a State of Local Emergency - April 22, 2020
Renewal of Declaration of a State of Local Emergency - April 29, 2020
Renewal of Declaration of a State of Local Emergency - May 6, 2020
Renewal of Declaration of a State of Local Emergency - May 13, 2020
Termination of State of Local Emergency - June 18, 2020