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Coronavirus (COVID-19)

We are receiving many questions about coronavirus (COVID-19). This page will provide you with regular updates on what the City of Lethbridge is doing as well as reliable links to the latest health information. 

Official State of Local Emergency - March 18, 2020
Renewal of Declaration of a State of Local Emergency - March 25, 2020
       Renewal of Declaration of a State of Local Emergency - April 1, 2020


COVID-19 Announcements from the City

 

 

If I have to stay home, what City services are available online?

From the comfort of home, residents can run a range of errands including paying for parking fines, renewing dog licenses, scheduling building permit inspections, renew business licenses, or check their utilities usage and payments.

  • For a full list of our online service and payment options head to lethbridge.ca/onlineservices.

  • To submit a service request to the City online, visit our 311 Portal.
    You can also call 311 during business hours, Monday to Friday, 8 a.m. to 4:30 p.m.


  
Accordion Answer
  

March 27, 2020

  • As the City of Lethbridge continues to manage the local response to COVID-19, resources are being put in place to help the city's homeless population, including new spaces for social distancing and self-isolation. Details here.

  • In order to limit the number of people visiting the Waste and Recycling Centre (landfill) the City of Lethbridge is suspending the free Saturday drop off program until further notice. Details here.

  • The ongoing nature of the COVID-19 pandemic is adding a lot of financial uncertainty and added stress to residents and businesses. Given the financial impact of residential and non-residential property tax bills, which includes the provincial education property tax, all options for property tax support are being looked at. Details here. 


March 25, 2020

  • As many residents settle into a new normal of working from home and online schooling, the City of Lethbridge continues to provide essential services to residents. Check out the latest City of Lethbridge updates related to COVID-19. Details here.

March 23, 2020

  • Lethbridge Transit changes bus boarding and suspends fares in response to COVID-19. Details here

  • City parks amenities are closed until further notice. Details here

  • New information on the 90-day utility payment deferral program was provided. Details here.
  • River Valley fire ban in place to encourage social distancing. Details here


March 20, 2020

  • We are working with the community to identify all organizations and businesses that are providing supports and services during COVID-19 and list them in one location

March 18, 2020

  • New preventative measures including public closure of City Hall


March 17, 2020

  • Update: Access-A-Ride Essential Travel Only & Animal Shelter Visitor Limitation

March 16, 2020

  • Transit Route 12 to move to 30 minute service


  • The City of Lethbridge recognizes that public transit may sometimes be the only means of transportation residents have to get food, medications and to travel to work or medical appointments. For this reason, both Lethbridge Transit and Access-a-Ride are being maintained as essential City services.  Learn more here. 


March 15, 2020

As a precautionary measure, we have closed all City recreation and culture facilities until further notice. The health and safety of our community is our number one priority as we focused on minimizing the transmission of COVID-19. 

Learn more here.

March 13, 2020

  • The City of Lethbridge has activated the Emergency Coordinating Centre (ECC) to ensure timely access to resources and an efficient and coordinate community response.
  • City leadership are meeting daily to keep apprised of the quickly changing situation and proactively planning for community needs.
  • Until further notice, all public, parent & tot, adult, senior and figure skating sessions will be limited to 50 participants per session and will be on a first-come, first-serve basis. 
  • City staff are increasing hand hygiene and cleaning practices across the organization to mitigate risk to both employees and the public.
  • Enhanced clean practices have been implemented at City facilities through the contracted cleaning company.
  • Posters from Alberta Health have been put up at City facilities reminding people of the proper steps to take in order to prevent the spread.
  • Following the Government of Alberta's directive to restrict all events exceeding 250 people and/or involving at risk populations, several community events have been postponed.
  • City aquatics facilities operated by both the YMCA and Recreation Excellence are closing any steam rooms, hot tubs and pool climbing walls as per recommendations from Alberta Health for social distancing. 


March 12, 2020

Our number one priority will always be to protect the health and safety of our residents and employees.

Our City leadership team is meeting regularly to discuss the COVID-19 situation and proactively plan contingencies for essential City services should there be any interruptions in available staff or resources. 

We are also working with departments on how we can ensure we are doing everything possible to limit the transmission of the virus including adding additional ways for residents to sanitize their hands as well as increasing the frequency City facilities are being cleaned, to name a few.  

We are reviewing City-organized events, using the evaluation tool provided by the Public Health Agency of Canada to determine if they should go forward and mitigate risk to the community.

As the COVID-19 situation evolves and changes, the City will continue to be diligent in monitoring and follow the recommendations of our local health authorities and the World Health Organization

  

Lethbridge Transit

  • Fare payment is not required to use Transit services, including Regular and Access-a-Ride
  • All passengers are being asked to enter and exit Regular Transit buses using the rear door. Front door access will be limited to people with mobility challenges only
  • The community is asked to use Transit for essential travel only, including travel to work, grocery shopping and medical appointments

Utility Bills

  • Lethbridge residents will have the option to defer City utility payments for up to 90-days when faced with financial hardships related to COVID-19.
    • The deferral period will last from March 18, 2020 until June 18, 2020
    • This is a deferral program not a cancellation program – you will need to set up a payment plan after the 90 day deferral period.
    • If possible, we recommend setting up the payment plan today. Making even a small payment today can help to ease your payment burden in the future.
  • All residents have access to utilities at this time and utility customers will not be disconnected due to an overdue account. 

2020 Residential and Non-Residential Property Tax

  • Given the financial impact of residential and non-residential property tax bills, which includes the provincial education property tax, all options are still being considered for property tax support. 

  

Update from March 27, 2020

As the City of Lethbridge continues to manage the local response to COVID-19, resources are being put in place to help the city's homeless population, including new spaces for social distancing and self-isolation.


Earlier updates
  • The City of Lethbridge has mobilized an emergency social service committee in response to the COVID-19 virus.
  • This group is working closely with Alberta Health Services and the agencies that serve our vulnerable populations to ensure these groups have the needed housing, health care and other supports they require.

Community & Social Service Supports

Provincial & Federal Updates

Public health is the mandate of Alberta Health Services and the Province of Alberta

Health questions about COVID-19

Government of Alberta
Visit alberta.ca for the most up to date information about all measures being taken to protect Albertans.

Government of Canada