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​New electric outage portal puts the power in residents' hands

 Electric puts the power in your hands! The City of Lethbridge Electric utility recently rolled out a new electric outage portal. Residents in the City of Lethbridge will now be able to see where power outages are happening and what the status of the outage is on an interactive map. To see updated information on current planned or unplanned power outages visit https://www.lethbridge.ca/living-here/electric/Pages/Power-Outages-Information.aspx

The outage management system will also automatically publish tweets to the official City of Lethbridge Twitter page, @LethbridgeCity, whenever there is a power outage verified by a system operator in the City's coordination centre.  In addition, updates to the outage case such as estimated time of restoration and restoration progress will be published via twitter and the electric outage portal automatically.

These upgrades will provide a self-serve option for the public to get information, alleviating the need to contact 311 as the latest information will be readily available at all times.

 

Media Contact:

Wes Chapman, Communications Consultant
City of Lethbridge
403.849.0828

wes.chapman@lethbridge.ca