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Service Hour Changes for Truth and Reconciliation Day

​In recognition of the National Day of Truth and Reconciliation, some City service have been adjusted for Friday, September 30.

Lethbridge 311

  • The Lethbridge 311 office will be closed on Friday, September 30. Customer service specialists will return on Monday, October 3 at 8 a.m.
  • A 24/7 self-service site is available at to help with your questions. For urgent issues, a 24-hour trouble line is available by calling 311.

Submit a service request

Downtown Parking

  • Lethbridge downtown parking will not require payment on either the Flowbird mobile app or at the physical kiosks on Friday, September 30.

City Hall & Stafford Centre

  • City Hall and Stafford Centre will be closed on Friday, September 30 and will reopen on Monday, October 3, at 8 a.m.

Information about online payment options

Lethbridge Animal Shelter

Community Animal Services will be closed on Friday, September 30. To ensure lost pets may be returned home, individuals are asked to contact the shelter and arrange a time to pick up their pet.

To contact the Community Animal Services, call 403-320-4099. 

Transit Service

  • Lethbridge Transit will be operating on the holiday schedule on Friday, September 30 from 8 a.m. to 7 p.m.
  • The Transit Office, including customer service will be closed on Friday, September 30.
  • For the most up-to-date information, download the Lethbridge Transit app to your mobile device.


  • ACCESS-A-Ride Booking and customer service will be closed on Friday, September 30. 
  • ACCESS-A-Ride will be operating on the Holiday Schedule and run from 8 a.m. to 7 p.m.  

For more information about Lethbridge Transit, click here.

Garbage Collection

  • Waste (Garbage, Recycling & Organics) collection scheduled on Friday, September 30 will take place on Saturday, October 1.
  • The Waste & Recycling Centre is closed on Friday, September 30. The facility will open again on Saturday, October 1.
  • To get up-to-date schedules and collection reminders download the Lethbridge Loop app.

Pools & Arenas

  • Stan Siwik and Nicholas Sheran pools are open for regular programming.
  • Fritz Sick pool is closed on Friday September 30 – Regular programming resumes Saturday, October 1.
  • All Arenas are closed on Friday, September 30.

Galt Museum & Archives/Fort Whoop-Up

  • The Galt Museum & Archives will be operating on Holiday Hours and will open from 1- 5 p.m.
  • Fort Whoop-Up is closed for the season

Galt Museum & Archives  | Fort Whoop-Up

Helen Schuler Nature Centre

  • The Helen Schuler Nature Centre will be closed on Friday, September 30 and will reopen on Saturday, October 1.

Lethbridge Public Library

  • All branches of the Lethbridge Public Library will be closed on September 30. For more information, visit the website. Details about the Round Dance events happening that day can be found here.