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Victoria Day Service Changes 2020

Victoria Day.jpgLethbridge 311

  • The Lethbridge 311 office will be closed on Monday, May 18. Our customer service specialists will return on Tuesday, May 19 at 8 a.m.

We have a 24/7 self-service site available at to help with your questions. For urgent issues, a 24-hr trouble line is available by calling 311.

Submit a service request


City Hall & Stafford Centre

  • City Hall and Stafford Centre are currently closed to the public due to COVID-19.

Learn more about online payments.


Lethbridge Animal Shelter

  • In response to the COVID-19 pandemic, volunteer programs and general public access to the Animal Shelter has been suspended.
  • To ensure lost pets may be returned home and adoptions are able to continue, individuals are asked to contact the shelter at 403-320-4099 ahead of time and arrange a time to pick up their pet or view and socialize with perspective dogs and cats they may be looking to adopt.

To contact the Animal Shelter, call 403-320-4099 or click here.


Transit Service

Lethbridge Transit's ride by reservation call centre will be closed on Monday, May 18. Buses will be operating on Victoria Day from 8 a.m. to 7 p.m. and will be available by reservation only. Plan your trips and make your reservations for May 18 and May 19 before 4:30 p.m. on Sunday, May 17.

Reservations can be made online at or by calling 403-359-6558.

For more information, call 311.


Garbage or Recycling Collection

  • The Waste & Recycling Centre is closed on Monday, May 18.
  • Yard waste sites will be open on Monday, May 18, from 9 a.m. to 7 p.m.

To get up-to-date schedules and collection reminders, sign up for here for our Waste Wizard notifications

Learn more about Waste & Recycling


Pools & Arenas

  • All pools and arenas are currently closed due to COVID-19


Galt Museum & Archives

  • The Galt Museum & Archives and archives is currently closed due to COVID-19
  • For more information on what's happening, follow the Galt Museum on Facebook, Twitter and Instagram or visit


Nature Centre

  • The Helen Schuler Nature Centre is currently closed due to COVID-19
  • Despite the closure of the Nature Centre facility, staff are still busy putting together programs that will help you bring the great outdoors to you front door.

View new programs


Library Public Library

  • The Lethbridge Public Library is currently closed due to COVID-19
  • The Library staff have done an amazing job to bring to life programs the community can access online. 
  • Visit for a full list of the Library's changes to service during this closure. 
  • Over the Victoria Day long weekend, residents can call or email with any questions on both Saturday, May 16 (9:30 a.m. – 5 p.m.) and Sunday, May 17 (12 – 5 p.m.). You can reach staff by calling 403-380-7330 (Main Branch) or 403-320-4037 (Crossings Branch), or by email: Staff will be taking Monday, May 18, to recharge.