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Contact us

If you have questions about City programs and services, contact us.


By phone

Dial 311 or 403-320-3111 if you use VOIP or are outside city limits
(Monday - Friday from 8 a.m. to 4:30 p.m.) 

Our after-hours trouble line is available at the same number. Examples include watermain break, sewer backup or power outage.



Emergencies (police, fire and ambulance)

Dial 911



Mailing Address

City Hall
910 4 Avenue South
Lethbridge, AB   T1J 0P6
City Hall is temporarily closed to the public due to COVID-19




Online tools

Submit a service request 

Please note: If your request requires immediate attention such as watermain break, sewer backup or similar City service, please call 311 directly rather than submitting an electronic request for service.


Online services & payments


Lethbridge Transit myRide


Waste Wizard / Sign up for Waste & Recycling pick-up reminders 


Get Involved - Community Engagement

> Nominate an Employee of the Month