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Emergencies (police, fire and ambulance)

Dial 911


Request a Service or Report a Problem

If you wish to report a common problem such as potholes, parking, waste and recycling pick-up issues, or any other types of concerns, the following options are available:

Call 311 (403-320-3111 if you use VOIP or are outside Lethbridge)

Monday - Friday from 8 a.m. to 4:30 p.m.

Please note: If your request requires immediate attention such as watermain break, sewer backup or similar City service, please call 311 directly rather than submitting an electronic request for service.

Our After Hours Trouble Line is available for urgent requests 24/7.


Share your Feedback

Feedback about City projects or initiatives

Connect to your City online anytime to contribute your ideas and feedback on municipal projects and issues that matter to you.

General Feedback Form

If you would like to submit a general comment or compliment, you can fill out our Feedback Form. If you require a response, please call 311.

Nominate an Employee of the Month


Mailing Address

City Hall
910 4 Avenue South
Lethbridge, AB   T1J 0P6

City Hall Hours of Operation  

Monday to Friday
8 a.m. - 4:30 p.m. (Closed Holidays)