Request a Service or Report a Problem
If you wish to report a common problem such as potholes, parking, waste and recycling pick-up issues, or any other types of concerns, the following options are available:
Call 311 (403-320-3111 if you use VOIP or are outside Lethbridge)
Monday - Friday from 8 a.m. to 4:30 p.m.
Please note: If your request requires immediate attention such as watermain break, sewer backup or similar City service, please call 311 directly rather than submitting an electronic request for service.
Our After Hours Trouble Line is available for urgent requests 24/7.