By calling 311, residents will reach the new City of Lethbridge customer contact centre, staffed with trained customer service specialists who can help callers, regardless of what City questions they have.
The customer contact centre will is open Monday to Friday, 8 a.m. to 4:30 p.m. and an after hours trouble line is available at the same number. For those calling from outside of Lethbridge, the City can be reached at 403-320-3111.
Online portal: 311.lethbridge.ca