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Residential Request for Information

To meet the Provincial Government audit guidelines, and to assist in calculating fair assessments for all property, the assessment office must update recorded property characteristics at least once every five years. Assessors have various ways to collect information, one way is self-reporting by the property owner. The assessment department identifies specific areas each year to send a Residential Request for Information (RFI) to. 

If you were selected to complete the online Residential Request for Information, please have your roll and the survey key ready.


The survey is only available to those that have received a residential request for information in the mail in the current year.

If you have questions about the survey, please contact the assessor listed on the letter you received or call 311 or 403-320-3111 (if outside of Lethbridge). 

Frequently Asked Questions

Where do I find my Roll and Survey Key?

Your roll and survey key can be found on the letter you received from the assessor.

Can I submit photos of my home to the assessor?

Yes! In addition to completing the online request for information or speaking with an assessor, you may submit photos of your home here.

What photos of my home is the City looking for?

Click on the example below to see what photos of your home we would like to see 

For more information

Phone: 311 or 403-320-3111 (if outside of Lethbridge)
Email: or
Address: City Hall, 1st Floor, 910 4 Avenue South, Lethbridge, Alberta, T1J 0P6