Lethbridge residents have lots of questions about City programs and services and starting March 11, there will be one easy answer – Lethbridge 311.
By calling 311, residents will reach the new City of Lethbridge customer contact centre, staffed with trained customer service specialists who can help callers, regardless of what City questions they have.
The customer contact centre will be open Monday to Friday, 8 a.m. to 4:30 p.m. and an after hours trouble line is available at the same number. For those calling from outside of Lethbridge, the City can be reached at 403-320-3111.
A new online customer service portal will also be available to submit online service requests.
Lethbridge 311 will streamline customer service for residents and provide a more coordinated City response.
Watch for more information on this exciting new City service coming March 11, 2019!