Utility Customer Care
Utility Customer Care provides billing and customer service for our Electric, Water, Sewer, Solid Waste and Recycling customers. We provide convenient services to help manage your utility account:
- Never forget to pay a bill by signing up for preauthorized payments.
- Sign up for paperless billing though our eUtilty service and receive a $1.00 rebate on each invoice and easily access your account from anywhere on any device.
- Apply for new electric site IDs using our online request form.
- Apply online for service or to move your account.
Experiencing financial hardship and need help? Click Here
For billing inquiries please contact:
The City of Lethbridge
910 - 4th Avenue South
403 320 3111
Fax - 403 329 7359
Customer Service Centre hours
Monday to Friday - 8 a.m. to 4:30 p.m.
Weekends and Statutory Holidays – Closed
For information about your electric services, energy choices, and electric safety or for related information click here.
Water, Wastewater and Stormwater
For more information on water, wastewater, stormwater, our watershed, education, programs, and volunteer opportunities please click here.
Waste and Recycling
For information on garbage collection, the landfill, recycling options, demolition bin rentals and seasonal waste and recycling programs please click here.