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Contacts and Notices

ELECTRIC EMERGENCY CALL  403-320-3940 

WHO TO CALL​
Question/Issue​ Responsibility Contact Information​
Not sure who to ask?​ Electric Operations​ 311
Power Outages​ Electric Operations​ ​311
Street Light Outages​ CofL Infrastructure - Transportation​ 311
Traffic Light Outages​ CofL Infrastructure - Transportation​ 311
Downed Power Lines​ Electric Operations​ 311
Damaged Transformers (green boxes)​ Electric Operations​ 311
Tree Trimming​ Electric Operations​ 311
Line Locations​ Alberta One Call​ 1 800 242 3447​

Commercial Servicing

Electric Design

Burns Hill  (Distribution Manager)​

410electricdesign@lethbridge.ca

403 320 4886​

Service fees for new residential​ Electric Administration​ 311
Residential Service Changes
(OH to UG)
Electric Design​

410electricdesign@lethbridge.ca

DT Rate Information​ Electric Administration​ 403 320 4057​
Transmission questions​ Stewart Purkis (Transmission Manager)​ 311
Claims​ Risk and Insurance​ 403 329 7331​
Find a Retailer​ Utilities Consumer Advocate​

www.UCAhelps.gov.ab.ca

Retailer Information​ Electric Rates & Regulatory​ 403 320 5057​