Your completed forms can be dropped off in person, mailed or faxed to us.
Preauthorization Payment Form
Application for Equalization Billing (Budget)
The following forms are available to be submitted online:
Application Form for Residential Customers
Application Form for Business Customers
Application for Site ID and Service Request
New Electric Service Request Process
Adobe Acrobat Reader is needed to view the forms (with icon).
Electricity and natural gas products and services are competitive in Alberta. You are free to choose a retailer of your choice. You can find a listing of licensed Alberta Retailers at: www.ucahelps.gov.ab.ca or call 310-4455 (toll free in Alberta).
Billing questions or concerns?
Phone: 311 or 403-320-3111 (if outside of Lethbridge)
Address: 910 4 Avenue South, Lethbridge, Alberta, T1J 0P6
Customer Service Centre hours
Monday to Friday - 8 a.m. to 4:30 p.m.
Weekends and Statutory Holidays – Closed