If you are required to pay for utilities, Utility Customer Care will provide billing and customer service for Electric, Water, Sewer, Solid Waste and Recycling.
The City of Lethbridge does not offer natural gas services.
Electricity and natural gas products and services are competitive in Alberta. You are free to choose a retailer of your choice. You can find a listing of licensed Alberta Retailers at: www.ucahelps.gov.ab.ca or call 310-4455 (toll free in Alberta).
To apply for service you can fill out our convenient online application form, visit us in person or call during office hours.
Billing questions or concerns?
Phone: 311 or 403-320-3111 (if outside of Lethbridge)
Address: 910 4 Avenue South, Lethbridge, Alberta, T1J 0P6
Customer Service Centre hours
Monday to Friday - 8 a.m. to 4:30 p.m.
Weekends and Statutory Holidays – Closed