Depending on neighborhood design, cart collection occurs at the street-front or in back alleys.
Since 2017, we have been working with residents in areas of west and north Lethbridge to shift back alley cart pickups to front collection. Changes are now complete in all assessed west side neighborhoods and most of the assessed areas in north Lethbridge.
It is important to note that not all households in Lethbridge will be affected by this change.
Some neighbourhoods in north and south Lethbridge will be assessed for front collection during the Summer and Fall of 2021. Specific neighborhoods include Redwood, Lakeview, Agnes Davidson, Victoria Park, London Road and Upper Eastside.
Any resident or property owner affected by this change will be notified by letter and staff are available to discuss the change and work with residents.
- Since the beginning of the project, we have assessed 7,862 households for back to front cart collection. Approximately 4,100 households met the criteria for this move and have been changed from back to front pick-up, even in areas where there is on-street parking.
- We are committed to working with residents through this process and we will discuss additional feedback and factors that may not have been included in the assessment before a final decision is made.
Council Inquiries / Reports
Questions or Concerns?
Please call 311
Your feedback is tracked and reported in this project.
We have a program for residents that are not able to physically move the cart to its collection location.
Call 311 for more information.
We understand that those with back alley cart pickup have had this system in place for many years and this change may require storing carts in other locations and/or rolling carts a longer distance.
We are here to help. Please call 311 if you have any questions or concerns.
If you receive a letter from us confirming the move, you can call 311 and request a member of our team meet you at your property to discuss options for moving your cart, placing your cart in the new space or finding storage options to support you through this change.
Rationale at a Glance
There are many reasons why this change is occurring. We would encourage you to read our in-depth report on the rationale and background: Project Status & Cost Benefit Analysis.
Tips for Front Collection
Please ensure waste collection carts are placed out for pick up on collection day before 7 a.m.
Carts must be a minimum of 1.5 metres / 5 feet away from any obstacles (cars, trucks, vans, other carts). If there are cars or trucks parked in front of your sidewalk, you can still put your garbage cart 1.5 metres away from the vehicle so your cart can be emptied safely.
If you have any questions, please contact 403-320-3111.
How to Avoid Pick-up Hiccups