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Covid-19 Updates

Transit by reservation only for essential travel

April 3, 2020

Starting Wednesday, April 8, 

Starting Wednesday, April 8, Lethbridge Transit will suspend its current routing model and transition to ride by reservation for essential travel only. In the midst of the COVID-19 pandemic, this change will ensure transit can remain a safe and viable service for those who need it most.

If you have questions about this new service, see our FAQ page from more details or call 311. 

<Ride Reservation Frequently Asked Questions

View details of this announcment here: https://www.lethbridge.ca/NewsCentre/Pages/Reserve-a-Ride.aspx

Rear door boarding on all buses

March 23, 2020

For the health and safety of our operators and customers:

  • You are asked to board and exit using the back doors only
  • Customers with accessibility needs or strollers may still use the front doors
  • Use transit for essential travel only
  • Fares are not required to minimize contact with operators.

These measures will allow us to keep our service running during the COVID-19 pandemic. 


Transit service maintained with enhanced cleaning

March 16, 2020

The City of Lethbridge recognizes that public transit may sometimes be the only means of transportation residents have to get food, medications and to travel to work or medical appointments. For this reason, both Lethbridge Transit and Access-a-Ride are being maintained as essential City services.  

Enhanced cleaning measures are in place to protect our riders and employees. This includes additional staff deployed to the downtown Park 'n' Ride terminal to clean touched surfaces throughout the day. All transit staff have also been briefed on the importance of their own hand hygiene and social distancing practices to help limit any possible transmission.

As part of regular cleaning practices, the transit fleet is disinfected regularly using the Noco Spray process. This is the same fogging procedure used by Fire and Emergency Service to ensure all vehicles are disinfected and as free of contagious pathogens as possible. This system is very effective and was developed with the support of research undertaken at the University of Lethbridge. Transit began using Noco in September and each bus has been treated several times. Staff will continue this practice along with enhanced nightly cleaning of touched surfaces to ensure the fleet is as clean as possible.

Once the buses are disinfected, help from individuals is also needed to keep it that way. The City is asking that transit users exercise their own personal protection while using transit by practicing good hand hygiene and distancing themselves from other riders when possible. As recommended by Alberta Health, anyone who is experiencing symptoms of COVID-19 or has recently travelled should be self-isolating.

More information on the recommendations from the Government of Alberta is available here: https://www.alberta.ca/coronavirus-info-for-albertans.aspx. Updates on the City of Lethbridge's response to COVID-19 can be found at www.lethbridge.ca/covid19. Residents are encouraged to visit these sites regularly for the most recent developments.

 

Rear door boarding on all buses and free transit

March 23, 2020

For the health and safety of our operators and customers:

  • You are asked to board and exit using the back doors only
  • Customers with accessibility needs or strollers may still use the front doors
  • Use transit for essential travel only
  • Fares are not required to minimize contact with operators.

These measures will allow us to keep our service running during the COVID-19 pandemic. 



Transit service maintained with enhanced cleaning

March 16, 2020

The City of Lethbridge recognizes that public transit may sometimes be the only means of transportation residents have to get food, medications and to travel to work or medical appointments. For this reason, both Lethbridge Transit and Access-a-Ride are being maintained as essential City services.  

Enhanced cleaning measures are in place to protect our riders and employees. This includes additional staff deployed to the downtown Park 'n' Ride terminal to clean touched surfaces throughout the day. All transit staff has been briefed on the importance of their own hand hygiene and social distancing practices to help limit any possible transmission.

As part of regular cleaning practices, the transit fleet is disinfected regularly using the Noco Spray process. This is the same fogging procedure used by Fire and Emergency Service to ensure all vehicles are disinfected and as free of contagious pathogens as possible. This system is very effective and was developed with the support of research undertaken at the University of Lethbridge. Transit began using Noco in September and each bus has been treated several times. Staff will continue this practice along with enhanced nightly cleaning of touched surfaces to ensure the fleet is as clean as possible.

Once the buses are disinfected, help from individuals is also needed to keep it that way. The City is asking that transit users exercise their own personal protection while using transit by practicing good hand hygiene and distancing themselves from other riders when possible. As recommended by Alberta Health, anyone who is experiencing symptoms of COVID-19 or has recently travelled should be self-isolating.

More information on the recommendations from the Government of Alberta is available here: https://www.alberta.ca/coronavirus-info-for-albertans.aspx. Updates on the City of Lethbridge's response to COVID-19 can be found at www.lethbridge.ca/covid19. Residents are encouraged to visit these sites regularly for the most recent developments.