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Managing our Sewer System Together: Sewer Problems

Do you have sewer issues?

We can investigate and help you come up with solutions.

  1. Give us a call at 311 if you have any questions or if you are experiencing water/sewer problems.

  2. We will send someone out to investigate if we can't help you over the phone. In emergency situations, we have coverage 24/7.

  3. We will help you find solutions to the issues you are experiencing!

Not sure if you should call?

If you suspect a problem, give us a call and we can help you find a solution!


The following may be reason to call:

  • Does your toilet seem sluggish?
  • Are there smells in your house?
  • Do you have large trees in your yard that may be blocking the sewer?
  • Have you noticed pooling around your drains in the basement?
  • Are your drains backing up when you are not using water?
  • Unsure? Give us a call!

 

How do I prepare for the City's visit?
Know where your clean out is.


What is a clean out?
It is a 3 - 4 inch access point to the sewer system.

 

As you can see, clean outs can be in some unusual spaces!

What is NOT a clean out? toilets, drains, sump pump

  


Crews carry heavy equipment, so please make sure there is a clear path to the clean out in your home so crews can do their job quickly and efficiently.


Watch the video below to learn more about Managing Our Sewer Systems

 

 

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For more information

Phone: 311 or 403-320-3111 (if outside of Lethbridge)
Online: Submit a service request
Email: H20inquiries@lethbridge.ca