Emergency Medical Services
Call 9-1-1 for a medical emergency.
Lethbridge Fire and Emergency Services (LFES) provides emergency medical care, advanced life support and ambulance transportation in Lethbridge and the surrounding area.
Our firefighters and paramedics work together to provide patient care. Depending on the emergency, a fire engine may respond to assist an ambulance crew or begin care before an ambulance arrives.
Ambulance bills and payments
You can pay a City of Lethbridge ambulance bill by phone, by mail, in person or through City Hall drop box.
Interac e-Transfers are not accepted for ambulance bills.
Pay by phone
Contact the LFES billing team to make a payment or ask a question about your bill.
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
We accept credit card or credit debit cards.
Call: 403-320-4234
Pay by mail
Send a cheque or money order payable to City of Lethbridge to:
City of Lethbridge
910 4 Avenue South
Lethbridge AB, T1J 0P6
Pay in person
Pay by cash or debit at the City Hall cashiers, 910 4 Avenue South.
Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.
Use the drop box
Leave a cheque or money order in the drop box at the City Hall main entrance, 910 4 Avenue South. Make it payable to City of Lethbridge.
Questions about your bill?
Contact the LFES billing team for help with payments, insurance billing or payment plans.
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Call: 403-320-4234
Share your EMS experience
Share a compliment, concern or suggestion about the care you or your family received from Lethbridge Fire and Emergency Services. Your feedback helps us improve patient care and the EMS experience.
You can also provide feedback by calling 311 or 403-320-3111 from outside Lethbridge.
Patient Feedback Committee
Help us improve patient care by sharing your perspective. Complete our form to express interest in joining the LFES Patient Feedback Committee.
EMS contract updates
Find updates, background and answers to frequently asked questions about the City's EMS contract discussions with the Province.
Accreditation
Lethbridge Fire and Emergency Services’ emergency medical services are Accredited with Commendation by Accreditation Canada.
Through independent assessment against national standards, accreditation helps us identify strengths and opportunities to improve patient safety and the quality of care we provide.