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Safety Contacts

There are several different public safety contacts available if you need support with a safety issue in the City of Lethbridge. Find the right number or service for your safety concern:

Call 9-1-1 for an emergency

Call 9-1-1 for a fire, a medical emergency, a crime in progress or immediate danger. 

Tell the call taker:

  • where help is needed, including the address or nearby landmark;
  • what has happened;
  • your phone number;
  • any dangers you can see. 

Answer the questions and follow the call taker's directions. Stay on the line until you are told to hang up. 

If you call by mistake, stay on the line and explain what happened. 

Learn about TEXT with 9-1-1. This service requires registration and a compatible phone. 

Call the Lethbridge Police Service non-emergency line at 403-328-4444 for non-urgent crime reports or concerns. 

To report a crime, you can submit anonymous tips to Crime Stoppers by calling 1-800-222-8477 (TIPS).

You can also use the Lethbridge Police Service online reporting tool.

The P3 Tips App allows you to anonymously share information via your phone, with Crime Stoppers programs, law enforcement organizations, schools and large corporations around the world. 

 

To report biohazards, evidence of sleeping rough, encampments and needle debris, please use our online reporting form.

Public Safety online reporting form

 

Call 9-1-1 if a crime is happening now or someone faces immediate danger. For non-emergency police reports, call 403-328-4444.

If you experience physical or verbal threats, call the Lethbridge Police Service’s complaint line at 403-328-4444.

Call 9-1-1 if you believe your health is in danger or if weapons are used or seen in potentially violent situations.

If you experience panhandling, loitering, trespassing or public urination, call the Lethbridge Police Service’s complaint line at 403-328-4444.

If you experience abnormal street behaviours or public intoxication, call the Diversion Outreach Team at 403-892-3707. This team provides support for those vulnerable to homelessness, mental health concerns or addictions on the streets of Lethbridge.

If you experience theft or damage to property, call the Lethbridge Police Service’s complaint line at 403-328-4444. If you want to report a theft without a suspect, you can also report the theft online with Lethbridge Police Service.

If you find needle or drug debris on the ground or around the community, call the Needle Pick-up Hotline at 403-332-0722. The hotline is available from 8:30 a.m. to 9 p.m., seven days per week except for holidays.

We urge business owners, who find used needles or drug debris in public places or on their property, not to handle, remove or dispose of needles in garbage cans.

To request an escorted walk (Safewalk) to and from any location within The Watch’s patrol zone in Lethbridge, please call 403-715-9255 (WALK). The service is available to all members of the public from 10 a.m. to 10 p.m., seven days per week. A volunteer member will be dispatched to your location and escort you to your destination after you make your request.

Call 311 for City service questions, or 403-320-3111 from outside Lethbridge. You can also chat with 311.

Check power outage information. 

Contact Us

City Hall
910 4 Avenue South
Lethbridge, AB T1J 0P6

Phone: 311
or 403-320-3111 (if outside of Lethbridge)